These General Rental Conditions govern the rental of electric bicycles and accessories by Batoo SA.

The renter must be at least 18 years old, able to cycle, and a resident of Switzerland.

The booking becomes final after validation by Batoo SA and payment of the first rent.

The minimum commitment period is 3 months. The contract then continues according to the terms specified in the rental agreement.

Rent is payable in advance along with the security deposit.

A deposit of CHF 1,000.– is required. It covers damages and missing accessories, among other things. It will be returned after the bike is returned.

The renter agrees to use the bike for its intended purpose, to comply with the highway code and to take all necessary measures to prevent theft.

The normal maintenance specified by the manufacturer is included as per the terms of the contract. Any unauthorized repairs may be charged to the lessee.

The renter remains responsible for the bicycle throughout the rental period. The terms of coverage for theft and damage are specified in the contract.

Any accident must be reported to Batoo SA within 48 hours.

In case of theft, the renter is responsible for the bike and must immediately inform Batoo SA and file a complaint with the police within 48 hours. The renter agrees to reimburse Batoo SA directly or through their insurance in case of theft.

The bicycle must be returned clean, complete, and in a condition consistent with normal wear and tear.

The bicycle can be purchased after the rental period. An offer will be made to the renter if interested.

No early termination is possible during the agreed contractual period. The tenant remains liable for all rents due until the end of the contract.

Personal data is processed in accordance with applicable Swiss law.

Swiss law applies. The place of jurisdiction is Lausanne.